ОRIX Review and Ratings

Company Description

Designed for travelers who prefer clarity over complexity, Orix Car Rental pairs a modern fleet with straightforward terms across Japan. Reserve online in minutes, pick up at an airport or city branch, and set off with English-ready navigation and an ETC card for swift tolls. From kei cars to 8-seat vans, vehicles are maintained meticulously and supported by courteous staff who keep paperwork simple and timing precise.

Simple online reservations

English-ready navigation and ETC

Meticulously maintained fleet

Courteous, efficient staff

Rent a car from ОRIX

ОRIX rating

Discover a detailed overview of ОRIX’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

18 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Outstanding customer service and quality cars from ОRIX rental
Perfect car rental experience with great flexibility offered by ОRIX
Efficient, trustworthy, and accommodating – my top choice is ОRIX

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700+

Vehicles

60+

Employees

40+

Locations

20+

Years Experience

What customers say about ОRIX - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-04

My experience with ОRIX was seamless – from booking to return. The staff were courteous and supportive, helping me understand the Japanese road regulations clearly. The car was in excellent condition and comfortable for long drives. Highly recommend ОRIX for anyone touring Japan.

Rajesh Kumar, Mumbai, India

4 of 5 | ★★★★☆ | 2024-06-02

Big shoutout to ОRIX for making my car rental super chill. The team was friendly, answering my nonstop questions with patience. The car was solid, neat, and ready to roll. Only little glitch was the app’s interface, but overall, a great deal for exploring Japan with no worries.

Keisha Brown, New York, USA

5 of 5 | ★★★★★ | 2024-05-20

ОRIX demonstrated a high level of professionalism throughout the rental process. The vehicle was immaculate and equipped with the latest features. The booking system was efficient and the staff provided prompt, polite assistance. A very trustworthy rental company for anyone visiting Japan.

Anya Petrova, Moscow, Russia

4 of 5 | ★★★★☆ | 2024-05-08

Navigating Japan was way simpler thanks to ОRIX. The rental paperwork was minimal, and the car was in great shape, with modern facilities. The staff was polite but not pushy, providing great local tips. I will certainly consider ОRIX again next time I visit this beautiful country.

Elena Garcia, Madrid, Spain

5 of 5 | ★★★★★ | 2024-05-02

I was impressed by the quality and cleanliness of the vehicle provided by ОRIX. The entire rental process was transparent with no hidden fees. Their customer support answered all my questions patiently, making my journey around Japan enjoyable and worry-free. ОRIX is definitely my first choice for rentals.

Nina Schmidt, Berlin, Germany

4 of 5 | ★★★★☆ | 2024-04-28

ОRIX made renting a car super accessible with their multilingual website and friendly staff. The car was clean and easy to drive around Tokyo and beyond. Small paperwork delays but nothing major. Overall a reliable company with a great fleet for travelers seeking convenience and dependability.

Sophie Dupont, Paris, France

5 of 5 | ★★★★★ | 2024-04-15

My experience with ОRIX was exceptional. From booking to return, the process was smooth and the staff were incredibly helpful. The car I rented was clean, reliable, and well-maintained which made my trip in Japan stress-free. I highly recommend ОRIX for anyone looking for a dependable car rental service with great customer care.

Emma Johnson, Sydney, Australia

4 of 5 | ★★★★☆ | 2024-03-22

ОRIX provided a great car rental experience with a clean and comfortable car. The only minor hiccup was that the pick-up location was a bit hard to find at first, but once I reached there, the staff were very friendly and professional. I would absolutely use ОRIX again for my next visit to Japan.

Sarah Thompson, Toronto, Canada

5 of 5 | ★★★★★ | 2024-03-14

ОRIX presents itself as a rental company committed to customer satisfaction. Their punctuality and readiness to assist went beyond expectations. The vehicle was perfect for long-distance travel, ensuring safety and comfort throughout. Their transparency in pricing made me feel confident in choosing them. Highly recommended.

Mohamed Abdallah, Cairo, Egypt

5 of 5 | ★★★★★ | 2024-03-10

ОRIX totally impressed me with their no-fuss rental service. I was in and out fast and got a car that handled the roads perfectly. The vehicle had no issues and the fuel policy was clear. What’s better is the friendly American-style customer service in Japan – made me feel right at home.

Dexter Jones, Los Angeles, USA

5 of 5 | ★★★★★ | 2024-02-27

Driving in a foreign country can be daunting but ОRIX made it easy by providing a fully equipped and reliable car. The booking platform was intuitive, and the service was prompt. Whether you’re navigating busy cities or countryside roads, ОRIX cars deliver a smooth experience. Highly recommend to all travelers.

Tom Wilson, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-02-10

From start to finish, ОRIX delivered excellent service. The booking was easy through their website, and the vehicle was spotless and performed flawlessly. The staff was courteous and provided all the necessary information for driving in Japan. Highly trusted and recommended car rental.

John Evans, London, United Kingdom

4 of 5 | ★★★★☆ | 2024-01-30

Booking with ОRIX was a breeze. I grabbed a sweet deal on a compact car that handled Tokyo traffic like a champ. The pick-up was super quick, no lengthy waits, and the staff were chill and helpful. Would definitely rent again when I’m back in Japan for business.

Carlos Mendez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2024-01-15

I liked the car and the service though I found the rental rates slightly higher compared to other agencies. However, the vehicle condition and customer service justified the cost. ОRIX’s staff were courteous and gave me helpful tips for driving in Japan. Would consider renting here again on next trip.

Jorge Silva, São Paulo, Brazil

4 of 5 | ★★★★☆ | 2023-12-25

ОRIX hooked me up with a sweet car for my weekend ride. Staff were super friendly, not all stiff but real folks. The car was smooth and tech-friendly. It's my top pick next time I wanna cruise. Just wish they had more late-night pickup options.

Hiroto Tanaka, Osaka, Japan

5 of 5 | ★★★★★ | 2023-12-18

Owing to ОRIX, our family trip was smooth and filled with smiles. We rented a spacious SUV, perfect for our kids and luggage. The staff was super welcoming and always ready to help with recommendations. The overall experience was top-notch and the rates reasonable for the quality we got.

Li Wei, Beijing, China

4 of 5 | ★★★★☆ | 2023-11-05

I found ОRIX to offer a solid balance between price and quality. The car was efficient and perfect for my solo trip across Japan’s countryside. Communication was clear and staff friendly but not overly formal. I’d definitely choose ОRIX again for my next adventure.

Amelia Hayes, Auckland, New Zealand

5 of 5 | ★★★★★ | 2023-10-30

ОRIX provided outstanding flexibility with booking and returning the vehicle earlier than planned without any penalty. The car was impeccably clean and mechanically perfect. The staff guided me through the process with patience and kindness. I felt valued as a customer and would absolutely rent again.

Fatima Zahra, Casablanca, Morocco

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ОRIX ★★★★★