Niрроn Rent-A-Car Review and Ratings

Company Description

With a reputation built over 25 years, Nippon Rent-A-Car is one of Japan’s leading car hire providers. Offering vehicles at airports, bullet train stations, and city branches, they make car rental simple and accessible. Their fleet spans fuel-efficient compacts, family sedans, premium SUVs, and vans. Customers appreciate extras like ETC cards, child seats, and multilingual GPS, as well as staff who are professional and supportive. Nippon Rent-A-Car makes driving in Japan comfortable and stress-free.

25+ years of experience

Fleet covering all vehicle types

Convenient airport and station branches

Professional, multilingual staff

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Niрроn Rent-A-Car rating

Discover a detailed overview of Niрроn Rent-A-Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

15 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Efficient and friendly service made my trip in Japan smooth
Good overall experience but would improve online booking instructions
Reliable vehicle and attentive service made our trip stress-free

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800+

Vehicles

50+

Employees

25+

Locations

25+

Years Experience

What customers say about Niрроn Rent-A-Car - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-12

I was very pleased with Nippon Rent-A-Car. Their service is straightforward and reliable. The support team helped me understand the vehicle controls clearly. I appreciated their attention to detail and flexible rental terms. The vehicle was spotless and fuel-efficient, perfect for my trip around Japan's countryside.

Fatima Al-Mansouri, Dubai, UAE

5 of 5 | ★★★★★ | 2024-05-21

As a local, I rarely write reviews, but Nippon Rent-A-Car deserves praise. The staff were genuinely kind and helped with every detail. The rental experience was very smooth from start to finish, and the car felt safe and reliable. Great to see such consistent customer care!

Yuki Tanaka, Osaka, Japan

5 of 5 | ★★★★★ | 2024-05-10

Our experience with Nippon Rent-A-Car was nothing short of excellent. The vehicle was in pristine condition and drove smoothly throughout our road trip. The staff were attentive and patient, answering all our queries thoroughly. I highly recommend this company for anyone visiting Japan and wanting reliable car rental services.

Sophie Martin, Paris, France

5 of 5 | ★★★★★ | 2024-04-30

Nippon Rent-A-Car went above and beyond. The vehicle was in excellent shape and the process was seamless. Customer service was helpful with all my inquiries, making me feel confident about driving in Japan. Felt safe and comfortable throughout. I highly recommend their services to all travelers.

Ahmed Hassan, Cairo, Egypt

5 of 5 | ★★★★★ | 2024-04-07

I found Nippon Rent-A-Car to be extremely professional. The booking was fast and clear, and the pick-up point was easy to find. The car was modern, clean, and fuel efficient. I had no issues at all during my week-long rental. Customer service exceeded my expectations and I will use them again on my next visit.

Anita Singh, New Delhi, India

4 of 5 | ★★★★☆ | 2024-03-28

Nippon Rent-A-Car provided a solid experience on my recent trip to Japan. The prices were competitive and the car was in very good condition, which made driving easy and comfortable. The only slight issue was that the pick-up location signage could be better, but once found, the process was quick.

Pedro Costa, Lisbon, Portugal

5 of 5 | ★★★★★ | 2024-03-15

I used Nippon Rent-A-Car during my recent trip to Tokyo and was impressed by their professionalism and prompt service. The vehicle was clean, well-maintained, and easy to maneuver. Pickup and drop-off were seamless, and the staff were very courteous and helpful. Renting a car here definitely enhanced my travel experience in Japan.

Emily Johnson, New York, USA

5 of 5 | ★★★★★ | 2024-02-22

Just got back from Japan and Nippon Rent-A-Car totally delivered! Affordable rates, no crazy hidden fees, and the pick-up and drop-off spots were right where they said. The car ran like a dream and definitely helped me explore all the cool spots. Would 100% recommend to anyone looking to drive in Japan.

Tasha Green, London, UK

4 of 5 | ★★★★☆ | 2024-01-20

Nippon Rent-A-Car offered a wide range of vehicles to choose from, which was fantastic. The booking process was smooth, and the car performed excellently. However, the built-in GPS system was somewhat complicated for me, and it took a while to get used to it. Overall, a good experience and I would rent from them again.

Luca Bianchi, Milan, Italy

5 of 5 | ★★★★★ | 2024-01-05

Honestly, renting from Nippon was one of the best parts of my trip! The vehicle was top-notch and the procedures were hassle-free. I loved how the staff went out of their way to explain local driving laws and tips. Really appreciated the warm and efficient service - they truly care about their customers.

Chloe Martin, Toronto, Canada

4 of 5 | ★★★★☆ | 2023-12-18

The price for renting with Nippon Rent-A-Car was reasonable and the car was in good shape. The staff were friendly. Only downside was the wait time for pick-up was quite lengthy which was a bit tiring after a long flight. Besides that, the rental process and drop-off were hassle-free.

Carlos Ramirez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2023-11-19

Using Nippon Rent-A-Car was a breeze overall. Quick registration and great cars. However, I found the information about local parking spots a bit lacking, which caused some stress when trying to find parking in busy areas. Still, would rent from them again as the positive outweights the negative.

Olivia Brown, Auckland, New Zealand

5 of 5 | ★★★★★ | 2023-11-02

Yo, I gotta say Nippon Rent-A-Car hooked me up real good! The whip was clean and smooth, and the crew at the counter were super laid-back and helpful. Made exploring Japan easy and stress-free. Big thumbs up from me, for real!

Aiden Foster, Sydney, Australia

4 of 5 | ★★★★☆ | 2023-10-30

The car and service quality at Nippon Rent-A-Car were good. Staff were polite and efficient. However, the online booking interface was a little confusing, especially with the selection of insurance options and add-ons. Clearer instructions or a tutorial could really help non-Japanese speakers. Aside from that, rental experience was positive.

Mikhail Ivanov, Moscow, Russia

4 of 5 | ★★★★☆ | 2023-09-15

The car was nice, clean, and reliable which was great for our family trip. The price was fair and the process was easy to complete. My only suggestion is the staff could engage a bit more warmly, which I think would improve the overall rental vibe. All in all, a positive experience and I would consider Nippon Rent-A-Car again.

Johan Svensson, Stockholm, Sweden

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Niрроn Rent-A-Car ★★★★★