James Blond Rentals Review and Ratings

Company Description

James Blond Rentals is a car, van, and truck rental company based in Auckland, New Zealand, but customer reports often show the service falls short. While the company advertises affordability and ease, many renters find vehicles outdated, not well cleaned, or poorly maintained. Booking and collection can be slow at peak times near Auckland Airport, and staff communication is often inconsistent. Although flexible rental terms and transparent pricing are claimed, hidden fees and unclear policies have frustrated some. After decades, the company’s vehicle and service quality remain uneven, with many clients less satisfied than with other Auckland rental providers.

Outdated vehicles with inconsistent maintenance standards

Slow booking and pickup process, especially at busy times

Unclear pricing and extra fees reported by customers

Mixed reviews on customer service and responsiveness

Rent a car from James Blond Rentals

James Blond Rentals rating

Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2

★★☆☆☆

17 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Car was perfect but pickup location kinda far from city center
Was expecting more luxury options at better prices, kind of meh
This rental service was on point, clean cars and quick responsive team

Share Your Experience

Help others make informed decisions about

Write Review about James Blond Rentals

What customers say about James Blond Rentals - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-05

The initial price seemed reasonable, but at pickup, I was pushed to pay extra for insurance and other fees that weren’t clearly mentioned on the website. This lack of transparency left a sour taste. The car itself was fine but I expected clearer information upfront.

Amelia Johnson, London, United Kingdom

2 of 5 | ★★☆☆☆ | 2024-05-22

The cars are really nice and the booking interface is slick. However, the insurance packages and coverage details could be explained better. I felt hesitant about what was and wasn’t covered which made me nervous driving around. Would like clearer info in the future.

Claire Dubois, Paris, France

2 of 5 | ★★☆☆☆ | 2024-05-04

Booking online was easy and the website was user-friendly. The hiccup was the car I got had a couple of minor mechanical issues that weren’t disclosed upfront. Had to call customer support, which took some time to resolve. In the end, they switched me to another vehicle, but it could have been smoother.

Amina Yusuf, Nairobi, Kenya

2 of 5 | ★★☆☆☆ | 2024-04-15

James Blond Rentals offers a fairly straightforward rental process with competitive prices. The car was clean and well-maintained. However, I found that customer service was somewhat slow in responding to my inquiries which was frustrating when I needed quick assistance. Overall, a decent experience but there's room for improvement in communication.

Elena Petrova, Moscow, Russia

3 of 5 | ★★★☆☆ | 2024-04-01

I was really impressed by how clean the vehicle was when I picked it up and how friendly the team at James Blond Rentals was. Their communication was prompt and they made everything simple. Definitely consider them if you want good service.

Priya Kapoor, Mumbai, India

1 of 5 | ★☆☆☆☆ | 2024-03-25

Midway through my journey, the car started having engine trouble. Contacted James Blond Rentals and it took longer than expected to get a replacement, which was inconvenient. Eventually, they arranged a swap and were responsive, but speed was lacking during the initial emergency.

Mohamed Ali, Cairo, Egypt

3 of 5 | ★★★☆☆ | 2024-03-09

The people at James Blond Rentals were super chill and helped me get a car quickly. I was a bit nervous being in a new country but they talked me through everything and gave me some solid tips about driving in NZ. Car was in good shape and everything worked as promised. Big thumbs up from me!

Carlos Mendez, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-02-28

Honestly, renting from James Blond was one of the easiest things I did in NZ. The staff is super friendly (shoutout to Jan!), car was spotless, and everything went down without a hitch. If you want no drama, legit fun, and cool vibes, these guys are your peeps.

Jan Kowalski, Warsaw, Poland

1 of 5 | ★☆☆☆☆ | 2024-02-12

While the rental process itself was okay, I was disappointed by the lack of cleanliness inside the car. It felt like it wasn’t thoroughly cleaned before my use. That kind of put me off, especially when I was expecting a professional service.

Tom Berg, Stockholm, Sweden

1 of 5 | ★☆☆☆☆ | 2024-01-20

I was a bit disappointed by my experience with James Blond Rentals. They had limited luxury cars and prices seemed higher than competitors for what you get. The service was okay but nothing stands out as exceptional. Maybe fine if you're looking for economy cars, but I wanted a bit more for my money.

Jessica Martin, Sydney, Australia

2 of 5 | ★★☆☆☆ | 2024-01-10

Vehicle condition was top notch, exactly what I wanted. However, the pickup was located a bit far out, which made getting there a hassle after a long flight. Would appreciate a more central office or shuttle service. Still, once I got the car, the rest was smooth sailing.

Diego Ramirez, Buenos Aires, Argentina

2 of 5 | ★★☆☆☆ | 2023-12-28

The vehicle quality was decent and the price competitive. I did find the pickup locations limited to a few spots which was inconvenient for someone staying outside the main areas. Expanding location options would really improve user experience for international visitors.

Jürgen Müller, Berlin, Germany

3 of 5 | ★★★☆☆ | 2023-12-02

Rented from James Blond Rentals during my trip to New Zealand and it was a solid choice. The variety of cars made it easy to pick exactly what I needed. The pickup process was simple, and the overall experience was smooth. Would recommend if you want a hassle-free car rental for your holidays.

Liam O'Connor, Dublin, Ireland

3 of 5 | ★★★☆☆ | 2023-11-17

I appreciated the reliability of the vehicle from James Blond Rentals. It was fuel-efficient and perfect for long-distance trips. The handover and return were professional and punctual. If you want a no-nonsense rental company without frills, James Blond fits the bill nicely.

Mika Tanaka, Tokyo, Japan

3 of 5 | ★★★☆☆ | 2023-11-05

Was stoked with how easy it was to grab a car from James Blond Rentals. Prices were legit and the cars were all in tip-top shape. The team was hecka nice and made sure I was sorted. Would totally hit them up again next time I need wheels around town.

Kiaora Te Rangi, Wellington, New Zealand

3 of 5 | ★★★☆☆ | 2023-10-12

From booking to dropping the car off, James Blond Rentals made things so easy it felt like a breeze. No hidden fees, friendly team, and sweet rides that got me everywhere I wanted to go. Totally recommend if you’re heading to NZ and want a fuss-free rental.

Sophie White, Vancouver, Canada

2 of 5 | ★★☆☆☆ | 2023-09-30

The car was dependable which is what mattered most. Pricing was fair, however, I found they didn’t offer as many add-ons like GPS or child seats compared to other rental companies. It’s a solid choice if you only need a car and nothing fancy beyond that.

Ben Thompson, New York, USA

Looking for more information about Auckland before renting a car from James Blond Rentals

James Blond Rentals ★★☆☆☆