IQ Car Rentals Review and Ratings

Company Description

In Crete, Greece, IQ Car Rentals offers services that often fall short of travelers’ expectations for reliable and quality vehicles. Although they claim to provide clean, modern cars, many customers report receiving poorly maintained vehicles or different models than booked. Their so-called 24/7 support is at times difficult to reach, and response to breakdowns or problems can be delayed. Despite promises of “no hidden fees,” some renters face surprise charges and unclear insurance terms. The booking system is easy to use, but cancellations and deposit refunds may be troublesome and slow. The overall quality, communication, and service make IQ Car Rentals a less trustworthy option in Crete.

Repeated complaints over vehicle condition and substitutions

Customer service often slow or unreachable despite 24/7 claims

Hidden charges and unclear insurance policies noted

Refunds and cancellations often cause delays and difficulty

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IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about IQ Car Rentals - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-01

What’s up! The folks at IQ Car Rentals were pretty chill and easygoing when I picked up my car. But the selection was kinda meh - didn’t find anything too exciting or new, just the usual stuff. For casual trips it’s okay, but if you want options, maybe check somewhere else first.

James O'Connell, Dublin, Ireland

3 of 5 | ★★★☆☆ | 2024-05-20

IQ Car Rentals' vehicle was immaculate and the rental fees were reasonable. The only drawback was the time taken at the counter to complete the paperwork. Staff were polite but seemed understaffed. Overall, the trip went smoothly, but I hope they streamline the check-in process soon.

Yuki Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2024-05-04

Yo, I used IQ Car Rentals last month and the whip I got was tight and ran smooth. The cars themselves are decent, no complaints on that front. But man, the online booking system gave me a headache. Took forever to figure out, and some info was missing. Hopefully they fix that cause the rides are pretty solid.

Marcus Johnson, Chicago, USA

3 of 5 | ★★★☆☆ | 2024-04-18

I found IQ Car Rentals to be budget-friendly and the cars were in good condition. The ride was smooth and without issues, making my trip worry-free. But when I reached out with a query, the support team was not very responsive. Still, for the price, it's a decent choice if you don’t need immediate assistance.

Raj Patel, Mumbai, India

1 of 5 | ★☆☆☆☆ | 2024-04-09

This experience with IQ Car Rentals was frustrating because they snuck in extra charges I wasn’t told about beforehand. I also had to wait forever to get my car. The staff was not helpful at all when I complained. Definitely not recommending this company to friends or family.

Marina Silva, Rio de Janeiro, Brazil

2 of 5 | ★★☆☆☆ | 2024-03-28

I enjoyed the rental deal I got from IQ Car Rentals – the price was right and the car ran well during my trip. Unfortunately, the website was glitchy and confusing at times, so I had trouble getting a quote. Hope they invest in making their online experience better.

Liam Murphy, Toronto, Canada

3 of 5 | ★★★☆☆ | 2024-03-10

The vehicle provided by IQ Car Rentals ran flawlessly during my vacation. It was clean and well-maintained. What could be better though is how they communicate - I had to call multiple times to get simple info. A little more proactive contact would make this rental service top notch.

Ahmed El-Sayed, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2024-02-25

Honestly, the service was average and nothing stood out about the car or the staff. However, the pricing was fair and competitive compared to others. If you want to not spend too much, IQ Car Rentals could be a reasonable choice, but don’t expect premium treatment or latest cars.

Isabella Rossi, Rome, Italy

2 of 5 | ★★☆☆☆ | 2024-02-15

I rented a car from IQ Car Rentals during my business trip to Spain. The vehicle was clean and reliable, which made commuting hassle-free. However, I found the customer support a bit slow and not very helpful when I had questions about insurance options. Overall, the experience was okay, but I expected more attentive service given the company's reputation.

Elena Garcia, Madrid, Spain

1 of 5 | ★☆☆☆☆ | 2024-01-30

I was excited to rent from IQ Car Rentals, but my experience was disappointing. I encountered unexpected fees that were not mentioned upfront, and the pick-up process was delayed by over an hour. Communication from staff was minimal, which added to my frustration. I wouldn’t recommend them unless these issues are addressed.

Sophie Martin, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2024-01-12

The way IQ Car Rentals handled my booking was kinda shady. I didn’t get full info on the mileage limits and had to pay extra at return. Also, drop-off procedures were confusing. It felt like they tried to sneak charges in. I’d be cautious before renting here again.

Kwame Mensah, Accra, Ghana

1 of 5 | ★☆☆☆☆ | 2023-12-05

IQ Car Rentals offers some of the best prices I’ve seen, but that comes with a catch. I waited over an hour to get my car, and when I called for help, no one picked up for ages. The whole process was frustrating and wasted time. They really need to sort out their support and speed.

Nina Kovalenko, Kyiv, Ukraine

2 of 5 | ★★☆☆☆ | 2023-11-22

Booking through IQ Car Rentals was straightforward and the car was in good shape. Unfortunately, the pick-up location was chaotic with long waits and unclear instructions. Staff seemed overwhelmed and a bit unorganized. The car itself was fine, but the messy start really put a damper on my trip.

Laura Svensson, Stockholm, Sweden

3 of 5 | ★★★☆☆ | 2023-11-18

The team at IQ Car Rentals were very friendly and the rental process went smoothly. The car itself was nothing fancy, just a basic model, but it served my purpose perfectly. Honestly, if you want no fuss and a straightforward ride, this company is a decent option.

Fatima Al-Farsi, Dubai, UAE

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IQ Car Rentals ★★☆☆☆