Hаnоi Trаnspоrt Sеrvicе Review and Ratings

Company Description

With 24/7 coordination and a large, well‑maintained fleet, Hanoi Transport Service makes moving around Hanoi effortless. Airport pick‑ups, hotel transfers, and full‑day charters are confirmed quickly with driver details shared in advance. Expect respectful, careful driving and clean, cool vehicles. Add child seats or Wi‑Fi to fit your trip, and rely on transparent pricing for predictable costs.

24/7 dispatch and support

Advance driver and vehicle info

Optional child seats and Wi‑Fi

Transparent, predictable pricing

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Hаnоi Trаnspоrt Sеrvicе rating

Discover a detailed overview of Hаnоi Trаnspоrt Sеrvicе’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

11 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Exceptional service and well-maintained vehicles in Hanoi city center
Good ride, friendly staff, definitely will use their cars again
Professional service with friendly drivers made our Hanoi trip better

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380+

Vehicles

60+

Employees

22+

Locations

18+

Years Experience

What customers say about Hаnоi Trаnspоrt Sеrvicе - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-10

As a local, I’ve rented cars from Hanoi Transport Service multiple times. The staff are always friendly and efficient, and each car is delivered on schedule in great condition. They take pride in their service and it shows! Highly recommend for locals and visitors alike who need dependable transport solutions.

Linh Tran, Hanoi, Vietnam

4 of 5 | ★★★★☆ | 2024-05-02

I found the cars at Hanoi Transport Service very reliable and clean, perfect for touring around. The only downside was that the return instructions could be clearer; I got a bit lost returning the vehicle. Still, the team was helpful over the phone, and the overall experience was positive.

David Nguyen, Sydney, Australia

4 of 5 | ★★★★☆ | 2024-04-21

Had a pretty solid experience renting with Hanoi Transport Service. The cars were in excellent condition and pretty affordable. Just a slight downside is that GPS wasn’t included as standard, which would be super helpful for tourists. Apart from that, everything went smooth and the staff was supportive and nice.

James O’Connor, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-03-12

I had an excellent experience renting a car from Hanoi Transport Service during my recent trip. The vehicle was clean and reliable, and the booking process was smooth and hassle-free. The staff was very professional and made sure I understood all the terms clearly. Highly recommend for anyone visiting Hanoi!

Emily Turner, London, UK

4 of 5 | ★★★★☆ | 2024-02-05

Yo, this car rental company nailed it! The car was tight and clean, everything ran smooth. The crew was chill and helped me out with good tips on local spots. No hidden fees or BS, which is rare. Next time I'm in Hanoi, you bet I'm hitting them up again.

Carlos Mendez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2024-01-19

Overall, renting from Hanoi Transport Service was a good choice. The car was in good shape and clean. However, the pickup process took a bit longer than expected, which was a little inconvenient after a long flight. Nevertheless, the driver was courteous, and the vehicle performed well throughout my stay.

Jamal Al-Farsi, Muscat, Oman

5 of 5 | ★★★★★ | 2023-11-28

Hanoi Transport Service exceeded my expectations. The car was comfortable and perfect for exploring the city and nearby areas. The team was very courteous and responded promptly to my queries. Their website was easy to navigate, and the entire rental process was transparent and efficient. I will recommend this company to friends traveling to Vietnam.

Anna Schmidt, Berlin, Germany

5 of 5 | ★★★★★ | 2023-10-15

Booking a car with Hanoi Transport Service was one of my best decisions on the trip. The website is easy to use, the staff is responsive, and the car was in perfect condition. It made traveling through Hanoi and the surrounding areas a breeze. Very happy with the overall experience, definitely recommending to fellow travelers!

Maria Lopez, Madrid, Spain

5 of 5 | ★★★★★ | 2023-09-05

What stood out the most was the professionalism and friendliness of the drivers at Hanoi Transport Service. They made our journey comfortable, safe, and enjoyable. The vehicles were spotless and well-functioning. Perfect choice for business or leisure travel in Hanoi. Will use again without hesitation.

Aisha Al-Mansouri, Dubai, UAE

5 of 5 | ★★★★★ | 2023-08-17

If you need a quick and easy rental in Hanoi, these guys are the way to go. Their online system makes booking fast and painless, and the prices are fair compared to other options. I used a car for a few days and everything was smooth - no drama and no surprises. Definitely recommend for short trips or tourists who want nice wheels.

Tom Baker, Vancouver, Canada

5 of 5 | ★★★★★ | 2023-07-08

I really appreciated the value for money Hanoi Transport Service offers. The rates are competitive and the cars are well-maintained. The staff was always friendly and professional, answering all my questions patiently. Booking online was a breeze, and the overall experience was stress-free. I will definitely rent from them again on my next visit!

Sofia Rossi, Milan, Italy

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Hаnоi Trаnspоrt Sеrvicе ★★★★★