Black Car Rental Review and Ratings

Company Description

Black Car Rental Cancun is a trusted car hire provider serving Cancun, Playa del Carmen, Riviera Maya, and surrounding areas. They cater to tourists, locals, and corporate clientele with locations in downtown Cancun, the Hotel Zone, and Cancun International Airport. Their fleet offers economy and compact cars, SUVs, Jeeps, mini-vans, full-size vans, and luxury vehicles, all modern and competitively priced. Operating daily from 8 am to 8 pm, their airport office features free 24/7 pickup and drop-off. Rentals include insurance, free mileage, additional driver options, and all taxes—guaranteeing no hidden fees and straightforward, all-inclusive pricing.

Vehicle choices: economy, compact, SUVs, Jeeps, mini-vans, full-size vans, luxury cars

Locations include Cancun Downtown, Hotel Zone, and Cancun Airport with 24/7 airport service

All-inclusive pricing with insurance, mileage, taxes, and fees

Competitive rates with total transparency

Daily office hours and multiple pickup/drop-off points

Rent a car from Black Car Rental

Black Car Rental fleet

Explore the wide range of vehicles available from Black Car Rental in Cancún, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Black Car Rental rating

Discover a detailed overview of Black Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Black Car Rental - reviews and ratings

5 of 5 | ★★★★★ | 2024-05-17

I had such a chill experience with Black Car Rental. From friendly staff to a flawless car, everything was perfect. It let me cruise through Cancun with no worries and tons of fun. I will definitely rent from them again when I come back!

Luna Garcia, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2024-05-10

The rental was generally good and the car was very comfortable. However, I recommend reading the fine print carefully as there were some unexpected fees at checkout which made the total cost a bit higher than estimated. Still, the service was friendly and worth considering.

Diego Hernandez, Buenos Aires, Argentina

4 of 5 | ★★★★☆ | 2024-05-02

The car condition was good and the price was fair. However, I experienced a bit of a delay getting answers about pickup instructions. Once I got going, the rest was smooth sailing. Overall, a decent rental option if you don’t mind a little patience on customer service.

Marcus Johnson, Miami, USA

5 of 5 | ★★★★★ | 2024-04-15

Black Car Rental made my Cancun trip so much easier! The booking was super straightforward and the staff were incredibly helpful, answering all my questions promptly. The car was clean, well-maintained, and perfect for exploring the city. I definitely recommend them to anyone wanting a hassle-free car rental experience.

Emma Johansson, Stockholm, Sweden

4 of 5 | ★★★★☆ | 2024-04-01

The car was decent and well-maintained which made my road trips comfortable. The only downside was that customer service replies were slower than expected, which caused some minor inconvenience on pick-up day. Otherwise, a good option for travelers with flexible schedules.

Oleg Ivanov, Moscow, Russia

4 of 5 | ★★★★☆ | 2024-03-28

Renting from Black Car Rental was straightforward and enjoyable. The car was pleasant and reliable, and pick-up/drop-off was smooth. The staff made me feel welcome which helped me enjoy my time in Cancun more. Just a little slower on emails but nothing major.

Samuel Adeyemi, Lagos, Nigeria

4 of 5 | ★★★★☆ | 2024-03-10

Had a great time renting with Black Car Rental. Prices were super reasonable and the staff were friendly from start to finish. The car felt modern and safe, making my sightseeing days easy and fun. Would definitely use them again on my next trip to Cancun.

Liam Brown, Toronto, Canada

5 of 5 | ★★★★★ | 2024-02-25

This company threw me the perfect ride for my Cancun adventure. No headaches at pickup, no hidden fees, just straight up a great deal. Car ran like a dream and let me explore in style. Props to Black Car Rental for keeping it real and professional.

Kai Nakamura, Tokyo, Japan

4 of 5 | ★★★★☆ | 2024-02-12

This rental company made it easy to get on the road quickly. The vehicle was reliable and handled well on both city roads and highways. The staff was professional and punctual. A solid choice if you want no frills but quality service in Cancun.

John Williams, Cape Town, South Africa

4 of 5 | ★★★★☆ | 2024-01-20

Yo, Black Car Rental hooked me up with a sweet ride that was on point. Pickup was chill and quick. The whip ran smooth and didn’t act up once. Nice people, no stress, and prices weren’t bad either. If you’re cruising through Cancun and wanna do it right, these are your guys.

Jason Mitchell, Melbourne, Australia

5 of 5 | ★★★★★ | 2024-01-11

From booking to car return, Black Car Rental made my trip stress-free and enjoyable. The car was immaculate and fuel efficient, and customer service was top-notch answering all my inquiries quickly. I trust this company completely for any future trips to Mexico.

Chloe Dubois, Paris, France

5 of 5 | ★★★★★ | 2023-12-05

We chose Black Car Rental for our family vacation and could not have been happier. The team was very professional and the vehicle was spacious and clean, perfect for our kids. It felt safe and comfortable driving around Cancun. Highly recommend for families looking for reliable transportation!

Sophia Martinez, Madrid, Spain

5 of 5 | ★★★★★ | 2023-11-30

As a business traveler, time and reliability matter the most. Black Car Rental provided a prompt and efficient service. The vehicle was immaculate and comfortable, helping me maintain my hectic schedule with ease. Their professionalism stands out in the market.

Anna Schmidt, Berlin, Germany

5 of 5 | ★★★★★ | 2023-10-18

I booked through the website and everything was seamless. The car looked beautiful and worked perfectly on our beach trip. Staff was polite and the process was efficient. Black Car Rental is definitely my go-to next time I visit Cancun.

Isabella Rossi, Rome, Italy

5 of 5 | ★★★★★ | 2023-09-14

Black Car Rental exceeded my expectations in terms of both vehicle quality and customer service. The stylish car was spotless and well-equipped, making my vacation even better. The staff was efficient and kind, helping me with all the details seamlessly. Highly recommended!

Maya Singh, New Delhi, India

5 of 5 | ★★★★★ | 2023-08-22

Had a rad experience renting with Black Car Rental. The vibe was friendly and laid back, but still professional. The car was clean and drove great. It really made it easy to discover all the hidden gems around Cancun without any hassle. Thumbs up from me!

Nia Patel, London, UK

Looking for more information about Cancún before renting a car from Black Car Rental

Black Car Rental ★★★★★